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Civil Air Patrol Inspector General
The purpose of the Civil
Air Patrol Inspector General System is, in part, to create an
independent and objective system that: Resolves problems
affecting the Civil Air Patrol mission promptly and
objectively. Creates an atmosphere of trust in which issues
can be objectively and fully resolved without retaliation or
the fear of reprisal. Ensures the existence of responsive
complaint and inspection programs characterized by
objectivity, integrity, and impartiality. Ensures the concerns
of Civil Air Patrol members and the best interests of the
Civil Air Patrol are addressed through objective fact-finding.
Educates Civil Air Patrol members and commanders regarding the
privileges of and protection for those contacting an inspector
general. Ensures inspectors general, inspector general staff
members, and investigating officers are trained to conduct
thorough, unbiased investigations and inspections based on
fair and objective fact-finding. For more information see CAPR 123-1.
The Civil Air
Patrol Complaints Program is intended to create an environment
where complaints, grievances and misunderstandings can be
resolved. The Complaint System is a last resort management
tool. Every effort should be made to satisfy complaints and
grievances at the supervisory or command level where they
occur. While the opportunity always exists to elevate issues
to the IG and even to Congressional levels, CAP personnel
should be aware that allegations are investigated at the level
where they occurred. The same person who could or should have
originally answered the complaint is usually tasked to do so
from a higher level. For more information, see CAPR 123-2
The
Civil Air Patrol Assessment Program consists of inspections,
staff assistance visits and self-assessments. The program
exists to protect the CAP organization by ensuring the various
laws, rules, policies and agreements governing CAP programs
are complied with. The program also helps its members meet the
demands of CAP’s many rules, regulations and policies. Wing
inspections are a joint CAP and CAP-USAF activity where
representatives of both headquarters attempt to determine how
well a wing is managed and whether it is meeting its mission.
Staff Assistance Visits (SAVs) are meant to assist an
organization in meeting its goals. SAVs provide assistance and
training for the headquarters being visited and form a good
practice tool prior to an inspection. SAVs may be conducted at
any level headquarters by any higher headquarters. SAVs are
most commonly conducted on a wing headquarters by its CAP-USAF
Liaison Region. Subordinate Unit Inspections (SUIs) are
conducted by region, wing or group headquarters on units
subordinate to their headquarters. A wing may conduct an SUI
on a group, squadron or flight within the wing.
Self-Assessments are conducted by any headquarters, commander
or staff officer on his/her own unit or activity to determine
how well he/she is doing. Specific details about scheduling
and conducting IG inspections, SAVs, SUIs and Self-Assessments
are described in CAPR 123-3. The CAP/IG and CAP-USAF/IG
jointly publish an inspection guide for both wings/regions and
for units below the wing. These guides will be used as the
framework for conducting an inspection of the appropriate
level organization.
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